Get in Touch
Contact Us
Have questions about your order allocation, batch status, or membership? Our team is here to help.
Email Support
support@glahab.com
Response within 24 business hours
+234 803 123 4567
MonβSat, 9amβ6pm WAT
Distribution Hub
Glahab Import Hub
Ikeja, Lagos State
Nigeria
By appointment on arrival days only
Frequently Asked Questions
β How do I track my batch allocation?
Log in to your member dashboard using your unique member code. The "My Orders" tab shows the real-time status of all your active allocations.
β How do I get my member code back?
On the homepage login screen, click "Forgot code?" and enter your registered WhatsApp phone number. We will send your code directly to your WhatsApp.
β When will my items arrive?
Transit timelines are displayed inside your member dashboard under each active order. Timelines vary depending on the shipping method selected (air or ocean freight).
β Can I cancel my order?
Cancellations are subject to our Refund & Cancellation Policy. Please read the policy and then contact support@glahab.com if you qualify for a refund.